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Allocatus Server cannot connect to Project Server

2 posts, 1 answered
  1. user
    user avatar
    252 posts
    Registered:
    09 Aug 2015
    11 Aug 2015
    Link to this post
    I've installed Allocatus Server and configured the Project Server connection. In
    the Event Viewer in Allocatus Log I'm receiving the following error
    message: Connection to Project Server failed. What's wrong?
  2. admin
    admin avatar
    209 posts
    Registered:
    09 Aug 2015
    Answered
    11 Aug 2015 in reply to user
    Link to this post

    Please verify the Project Server connection info you configured in the Allocatus Server Configuration (Allocatus Server Configuration/Connections/Project Server) and review the Admin Guide. Please use following guidance for troubleshooting:

    Project Server 2007/2010/2013

    The request failed with HTTP status 401 Unauthorized

    You entered valid credentials in Allocatus Server Configuration to access Project Server, but this account does have the required permissions. Please check:

    • Account does belong to the Administrators Group in Project Server
    • Account is not the identity of the PWA Site Application Pool (2007)
    • Shared Service Provider Url (see Allocatus Server
    • Configuration/Connections/Project Server) is incorrect (2007)
    • Project Server User is configured for Forms based authentication
    • SharePoint Website hosting the PWA does not allow impersonation: Required is tag <identity impersonate="true" /> in section <system.web> of web.config, path e.g. C:\inetpub\wwwroot\wss\VirtualDirectories\80

    Please see Admin Guide for details.

    The request failed with HTTP status 404 Not Found/The remote name could not be resolved: 'server'

    Either the Project Web Access Url or the Shared Service Provider URL (see Allocatus Server Configuration/Connections/Project Server) is incorrect. Please enter the URL in Internet Explorer and logon with the User both specified in the error message. On the server itself you should see a web page. If not, check the both values.

    Please see Admin Guide for details.

    The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

    Make sure NTLM is used a authentication provider, or if you are using Kerberos, make sure this has been configured correctly in your network. Check IIS Logs for further details.

    The value for column 'TASK_NAME' in table 'Assignments' is DBNull

    Allocatus Server cannot read the task name from Project Server. The reason is that it was not correctly published from Project Server. So please republish the project with Project Professional which is stated in the error message:

    • Open Microsoft Project Professional
    • Click File/Publish

     If the issue remains execute the following steps

    • Open Microsoft Project Professional
    • Go to Gantt Chart view
    • Add the column Publish to the table
    • Set Publish for the affected task to No
    • Click File/Publish
    • Set Publish for the affected task to Yes
    • Click File/Publish

    GeneralUnhandledException

    Allocatus Server gets an unspecified response from Project Server. Please investigate the ULS Logs from SharePoint Server and try to republish as described above.

    If not all users are affected, check the user permissions in PWA and verify that the affected user has logon rights (the user is at least in one of the security groups).

    Project Server 2010 only

    The HTTP request is unauthorized with client authentication scheme 'Ntlm'. The authentication header received from the server was 'NTLM'. with InnerException=Unauthorized

    User account configured in Allocatus Server Configuration/Connections/Project Server) does not have required full sharing permission for the Project Server Service Application.

    Please go to SharePoint 2010 Central Administration/Manage service applications. Select Project Server Service Application and click in the ribbon in the Sharing area on the button Permissions. Enter the name of the user account configured in Allocatus Server Configuration to access Project Server and click Add. Select the account and check Full Control.

    Resource with Windows account Domain\UserName not found in Project Server

    See Allocatus Admin Guide for details.

    Unhandled Communication Fault occurred

    Check if the Project Web App URL that you configured in the Allocatus Server Configuration is correct. Paste it to an Internet Explorer and logon with the account that you configured to access Project Server. You should see the PWA Homepage.

    If you see the PWA Homepage, make sure that Enable anonymous access is not checked for the Web Application hosting the Project Web App.

    Project Server 2002/2003

    Login failed for user

    In conjunction with Project Server 2002/3 you need to created a SQL Server account with read/write permission on the ProjectServer database. Please see Admin Guide for details. We strongly recommend using the Express Setup mode, because it does this automatically.

    Last modified on 10 Jul 2017 10:07 by admin
2 posts, 1 answered

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