Forums / Allocatus Forum (English) / Cannot grant permissions to Exchange Mailbox

Cannot grant permissions to Exchange Mailbox

2 posts, 1 answered
  1. user
    user avatar
    250 posts
    09 Aug 2015
    11 Aug 2015
    Link to this post

    I received an e-mail from Allocatus Server in order to grant permissions on my mailbox. When I click on the Set Permissions link in the e-mail, enter my Windows password and submit the following error message shows up:

    The Security Descriptor contains the SID xxxx which could not be resolved.

    What do I have to do?

    Last modified on 18 May 2016 20:05 by aniko.erlinger
  2. admin
    admin avatar
    208 posts
    09 Aug 2015
    11 Aug 2015 in reply to user
    Link to this post

    The error message means that the Calendar or Task folder of your Exchange mailbox contains permissions for users that do not exist any more. Please take the following actions to correct this:

    1. Please right click the Calendar folder and select Properties
    2. Select the tab Permissions
    3. Select entries with SID xxx and click Remove.
    4. Click OK and repeat the steps for the Task and root folder of your mailbox
    5. Click again on the link Set Permissions, enter your Windows password and submit

    Note: instead of using the Permission Manager, you can also grant the following permissions manually:
    Mailbox Root folder: Reviewer
    Calendar and Task folder: Editor

    Last modified on 20 Sep 2016 13:09 by admin
2 posts, 1 answered

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