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Tasks found in task folder with field BillingInformation not empty

2 posts, 1 answered
  1. user
    user avatar
    250 posts
    Registered:
    09 Aug 2015
    11 Aug 2015
    Link to this post

    I've configured Allocatus Server to sync tasks in Microsoft Project with Outlook
    appointments. It work great, but for one user I see in the log file: Tasks found
    in task folder with field BillingInformation not empty. I asked the user to
    delete the tasks and now the sync works. What happened?

    Last modified on 18 May 2016 19:05 by aniko.erlinger
  2. admin
    admin avatar
    208 posts
    Registered:
    09 Aug 2015
    Answered
    11 Aug 2015 in reply to user
    Link to this post

    Allocatus uses the field Billing Information to identify those items that are in sync with Project Server. If you change the sync from tasks to appointments Allocatus checks if tasks are left in the task folder and vice versa. This is required to identify if items need to be migrated from the task folder to calendar or vice versa. To avoid any data loss Allocatus stops the sync for a user with have old items left.

    Last modified on 18 May 2016 19:05 by aniko.erlinger
2 posts, 1 answered

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